How to Speak With a Real Person at Home Depot Customer Service

The holiday shopping season has unofficially started, with early deals rolling in from many retailers already, including Home Depot’s BOGO deals. As is often the case, issues will arise, and speaking with a live agent (instead of a machine) can make resolving any issues or questions much easier. Here is the best way to get in contact with a customer service representative from Home Depot.

Call 1-800-HOME DEPOT

Home Depot has a straightforward helpline: 1-800-HOME DEPOT (466-3337). They have plenty of options to choose to speak with a specialist in the specific area you need. But if you don’t think your issue fits into any of the categories and you need to speak with a live agent, call 1-800-566-3337 and select the option “0,” then “0” again, then “6,” and finally “2.” This will take you to a general live agent who can help you answer questions about your account—and if they can’t resolve your issue, they will transfer you to the right department. It took me about three minutes to reach someone who was be able to help me, so you’ll need to be patient.

There are other more direct lines you can call if your issue has to do with these categories:

• Online orders: 1-800-430-3376

• Major appliances: 1-800-455-3869

• HomeDepot.com: 1-800-430-3376

• Product Recalls 1-800-638-2772 (SPSC Hotline)

• Purchase Gift Cards 1-800-430-3376

You can see the full directory of numbers here, and you can talk with a live agent seven days a week from 6 a.m. to 2 a.m. ET.